Debt Recovery Pricing

Thank you for looking at our Debt Recovery services. Debts can arise in all walks of life and we regularly advise and assist businesses and individuals alike.

The bulk of our debt recovery instructions come from businesses across various sectors. With many years of experience and strong expertise in litigation both in and out of court, our debt recovery service is fast, efficient and economical.

Why Us

We have an experienced team who can assist you with recovering both disputed and undisputed debts. This page covers our pricing for undisputed debt recovery – please get in touch to find out more about our fee structure for pursuing disputed debts. We pride ourselves on exceptional customer care skills enabling you to send out the right message and retain the goodwill of your customers whilst recovering outstanding payments.

We can offer you clear, practical advice and will discuss all the options available to establish the most appropriate way of dealing with debtors. We have tried and tested processes in place to ensure we can recover undisputed debts quickly, efficiently and cost-effectively, with transparent fixed fees.

Pre-action Protocol

The Protocol describes the conduct the court will normally expect of those parties prior to the start of the proceedings essentially parties are encouraged to try and settle matters before resorting to court.

The Pre-action Protocol applies to any business (including sole traders and public bodies) claiming payment of a debt from an individual trader. This Protocol does not apply to business-to-business debts unless the debtor is a sole trader.


For claims with a value exceeding £10,000 the default position in litigation is that the losing party pays most of the winning party’s costs back to them.  For claims below £10,000 only a limited amount of the costs are recoverable by the wining party.

You may be able to take out insurance against that risk and we will advise you of that and all aspects of costs when we meet you.

We appreciate that the fees involved in debt recovery are important to you. We review our fees on a regular basis, considering client’s feedback, to ensure we continue to offer a cost-effective debt recovery service.

We typically work on a fixed fee basis, so that from the outset you know what the fees will be for your transaction. These costs apply for unpaid and undisputed payment of invoice(s). If during the debt recovery process, the matter becomes disputed or enforcement action is required (where you need to appoint a bailiff), we will discuss the change in fees with you and agree a way forward.

For an initial meeting to discuss your matter we would charge for one hour’s work of £252 including VAT.

We charge for time spent on a matter at an hourly rate of £210 per hour plus VAT. Letters and emails sent and untimed telephone calls are charged at one tenth of the hourly rate or £21.00 plus VAT per item. Disbursements, that is money paid to others in conducting your claim, for instances expert fees, court fees etc are charged in addition.

Our costs will vary from case to case but as an indication of a very simple matter involving a few letters can cost in the region of £500 plus VAT. A complex matter going to a long trial can come some thousands of pounds. A straightforward matter resulting in a mediation may cost up to £5,000.00.

View our pricing in relation to an individual debtor here.

*Maximum amount for Secure Data Transfer (SDT) or Money Claim OnLine (MCOL) £99,999.99

Secure Data Transfer is a secure system to enable clients issuing in bulk to upload and transfer files directly from their systems to HM Courts and Tribunals Service systems.

If the matter goes to a hearing you will be charged on our hourly rate of £210 plus VAT. We will do our best to mediate or negotiate before a hearing.


Our fees are fixed and include items detailed above, however there may be factors which would typically increase the cost of the fees. Where there is likely to be any additional cost, we will make sure you are informed of this at the earliest opportunity and a clear estimate of those extra costs will be provided.

Factors that may lead to an increase in cost include:

  • Enforcement proceedings
  • Instructing a Bailiff

Time Scales

A typical debt recovery will take between 6 to 12 months, from instruction through to payment from the other side. This may be quicker or longer depending on whether we are required to issue a claim and whether the other side pay promptly on receipt of any Judgment issued by a court. As detailed above, if enforcement action is required, we will discuss the fees and timescales involved.

Key Milestones

With every transaction there are key milestones, which may vary according to individual circumstances. Our fee will include these milestones and may be as follows:

  • Taking your instructions and reviewing documentation
  • Undertaking appropriate searches
  • Issuing a letter before action requesting payment from the debtor
  • Receiving payment and sending this on to you
  • Drafting and issuing a claim form to the relevant court if the debt is not paid
  • Applying to the court to enter a Judgment in Default if the debtor fails to respond to court proceedings
  • Contacting the other side to request payment where a Judgment in Default has been issued by the court